Service terms.
Digital Manager LLC provides digital consulting, workflow automation and systems integration services. Each engagement starts with a written proposal or agreement accepted by the client.
Scope & delivery
The proposal or agreement sets out the services, deliverables and schedule for the engagement before work begins.
Fees & payment
Services may be billed at an hourly rate or as a fixed fee, as specified in the accepted proposal or agreement. The applicable rates or fees, currency and payment dates are agreed before work begins.
Depending on the engagement, payment may include an upfront deposit, installments linked to agreed milestones, or full payment on completion. There is no standard deposit percentage for all engagements.
Cancellation & refunds
To cancel an engagement or request a refund, email contact@digitalmanager.tech with your project or invoice reference.
On cancellation, work already performed is charged at the agreed rates or according to the agreed fixed-fee breakdown, together with expenses approved by the client in advance. Any advance payment remaining after those amounts are deducted is refunded. Deposits are not automatically non-refundable.
These terms do not limit any rights or remedies that cannot be excluded under applicable law.
Questions
For questions about an engagement, payment or refund, contact contact@digitalmanager.tech.